Support

Write to hello@joinprodigal.app and a human being (usually Alexander) will reply. Including your device model, iOS version, and a screenshot helps us help you faster.

Common questions

• Managing or cancelling your subscription — subscriptions are handled by Apple: Settings → your name → Subscriptions → Prodigal. Refund requests also go through Apple at reportaproblem.apple.com.
• Restoring a purchase — in the app, MORE → Restore purchases, signed in with the same Apple ID.
• Deleting your account — MORE → Remove my account and all its data. It is immediate, complete, and permanent.
• Daily line not appearing — check MORE → "Send it to me each morning" is on, and that notifications are allowed for Prodigal in iOS Settings.

If you need help beyond an app

Prodigal is a companion, not a counsellor. If you are struggling, in the United States you can call or text 988 (Suicide & Crisis Lifeline) any hour of any day, and in an emergency always call 911. The app's help page lists more lines, free and confidential.